Thankyou for visiting our store. Due to the nature of our products TX Custom Creations does not offer exchanges or refunds. If your product has a defect please email me at mande@txcustomcreations,com and I will do my best to help.
We offer local pick up and deliveries if you live in the local Texoma region. Shipping is calculated based on weight and shipping service. We will provide a tracking number once we have one. Once your item is in the hand of the shipping service we have no control over it.
Sine our items are custom turnaround times will vary based on the item you order. If you have questions about it please feel free to email me firstname.lastname@example.org
Thanks and happy creating!!!